Also, I saw some documentation where there is mention of adding shared folders from the shared tab but based on what I see in my account, only folders can be chosen to be shared, not received. I'm attempting to add the shared folder through the browser and not the desktop app and I'm using the latest version of Chrome on Windows 10. However, when I tried to logged out, cleared my cache and logged back in and re-tried to add, I still encounter the same issue. ) with a response to what I thought might be a resolution of clearing the cache.

The only option of support for my current plan is community so I am posting here.Īlso, I saw another dropbox user's post experiencing issues with adding a shared folder (. The individual who shared the folder told me to reach out to Dropbox support. However, my current plan shows Using 0.94 GB of 2 GB space. However, another shared folder that I was sent an invite for does not allow me to add it but instead I receive the screen showing 'Your account is out of storage!'. I recently started a dropbox account (Basic 2GB free) and was able to add one shared folder with no issues.

Free dropbox account